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Home Support FAQ
​How to Add Device to Uniarch?
Step 1: Download the Uniarch App
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​How to add the Smart Home PT Camera?
Prepare : a Network Cable, Micro-USB Power Cable, PC, Smart Phone.
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​How to find the serial number of my device?
Step 1. You can find it on the white label on the device.
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​What to do When I forget login password?
If you forget the login password of your device, please try below instructions
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​How to install plugin
Step 1. Internet Explorer (9.0 or later version) is recommended for logging into Uniarch products.
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​How to access into the web interface of a device?
Step 1. Connect your device to the same local network with your PC
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​5FAQ How to find the system date of your device？
The System date of camera can be found on web interface
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​How to find the IP of my computer?
IP address of PC can be found as below
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​How to change the login password of admin user?
Log into the web interface of the camera, go to 【Security】>【User List】
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​How to modify the IP address of Uniarch product?
The default IP address of camera is 192.168.1.13, DHCP is enabled by default.
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​How to change network settings on my device?
Two modes can be selected for obtaining IP address, which are static IP address and DHCP respectively.
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​What’s the difference between static IP and DHCP?
1. A static IP address is an IP address that was manually configured for a device instead of one that was assigned by a DHCP server.
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